LSports is the leading global provider of sports data, dedicated to revolutionizing the industry through innovative solutions. We excel in sports data collection and analysis, advanced data management, and cutting-edge services like AI-based sports tips and high-quality sports visualization. As the sports data industry continues to grow, LSports remains at the forefront, delivering real-time solutions. If you share our passion for sports and technology and have the drive to advance the sports-tech and data industries, we invite you to join our team!

If you share our love of sports and tech, you've got the passion and will to better the sports-tech and data industries - join the team! We are looking for a highly motivated Customer Success Manager.

Responsibilities:

• Building overall relationships with assigned customers through increasing product usage, ensuring retention and long-term customer success.
• Working with internal teams to manage technical use cases for your customers.
• Assist your customers in deriving the best performances from our product by providing a full comprehensive training about our products and get the customers’ feedback.
• Delivering internal and external quarterly reviews for each customer according to their requirements and usage
• Partnering with the Sales team to deliver impactful customer insights that help drive expansions and retention.